VoiceKite help

Let’s get you back to practice.

Questions about VoiceKite, recordings, or a purchase? We can help.

Write to support@voxstarlabs.com. Include your device model, operating system, app version, and what happened. A screenshot can help; avoid including sensitive information.

Microphone or speech recognition access

Open your device settings and check VoiceKite’s microphone and speech recognition permissions. Close and reopen the app after changing permissions.

Sound and example playback

Check your media volume and whether audio is routed to headphones or a Bluetooth speaker. If playback still stops unexpectedly, tell us the mode, sentence, and example voice.

Purchases and restoring PRO

Use the app’s Restore Purchases option with the same store account that made the purchase. If access is still missing, contact support with the store receipt or order reference. Never send payment card details.

Your recordings and privacy

The iOS app keeps practice recordings and results on your device. Deleting the app may remove local practice data. See the VoiceKite privacy policy for details, including purchases and device backups.

Feedback and feature ideas

Tell us which mode you practiced and what would make your next session better. We’d like to hear it.